FAQ - Frequently Asked Questions
Q: What Payment Methods Do You Accept?
A: Paypal is accepted for online payments. PayPal is an easy-to-use application that allows you to securely send money using your credit card or bank account to any email user. PayPal uses SSL technology to keep your information safe and secure and it is not required to have a PayPal account.
Money Order and Check are acceptable method of payment for mail-in orders.
For International mail in payments, Postal Money Order payable in United States funds drawn on a United States bank, and Western Union Money Transfers are accepted.
For more information please see the "Payment & Shipping" section.
Q: Can You Take My Credit Card Information Over the Phone?
A: No. At this time I only accept credit card payments through Paypal.
Q: I Live Outside of the USA, Will You Ship To Me?
A: Yes. I ship internationally. Before placing your order you should first contact me for a quote of appropriate shipping costs for your area.
For all international orders the customer responsible for paying any and all customs charges at your end.
Q: Do You Sell Patterns of Your Head Coverings?
A: No. I do not sell patterns for my designs. Headcoverings by Devorah name, designs, tying designs and artwork are protected by Copyright laws. Headcoverings by Devorah strictly enforces its intellectual property rights, including its trademarks, service marks and copyrights against unauthorized users.
All content included on this site, such as text, graphics, logos, button icons, images, is the property of Headcoverings by Devorah and is protected by United States and international copyright laws.
The compilation of all content on this site, including Orach Chayim Torah Study Resources and Judaic Framed Art by Devorah is the exclusive property of Headcoverings by Devorah, and protected by U.S. and International copyright laws. All Rights Reserved.
Q: Do You Have A Printed Catalog of Your Products?
A: No, I do not have a printed catalog available. Due to constantly changing inventory of items and the difficulty it would be to keep such a catalog updated, an on-line catalog is only available at this time.
Q: Will Sold Out Items Be Restocked?
A: Headcoverings marked as "sold out" could be restocked if the sold out materials for that particular item becomes available again at my supplier. Please check back as the sold out notation will be removed from that item if materials are restocked.
For items that cannot be restocked they may be duplicated in some form. For example, I may have the fabric but will need to use different trim or vise versa. I may also be able to make something similar.
Please contact me to discuss the different options that may available for that particular head covering.
Q: What Sizes Are Available for Your Head Coverings?
A: Headcoverings are available in the following sizes (unless otherwise noted) -
Scarf - Tiechel / Snood / Mantilla Veil:
- Extra Small (38x19): for short to shoulder-length hair.
Small (44x26): for short to shoulder-blade length hair
Medium (50x30): for mid-back to upper waist-length hair
Large (52x32): for hip-length hair. Large sizes are of limited availability in certain head coverings. Contact me for availability and prices.
Hair Wraps:
- 30, 45 and 60 inch lengths for some and one size fits all for others - see head covering description for size available.
Crocheted Kippot:
- 4 to 7 inch dia. is available
Buchari Style Kippah:
- 7 to 8 inch dia.
Mapit (doily style):
- Crocheted - 7 to 8 inch dia.
Lace or Tapestry Mapit:
- One size fits all
Mimkhatah Kerchief Headcoverings:
- One size fits all
Shabbat Shawls - Lace Shawls:
- Large & Extra Large
Seret Metzach (Headbands):
- One size fits all
Q: Do You Substitute?
A: Yes, when necessary I will substitute with similar as possible materials. Substitutions will be of same or higher in quality and never of less in quality!
If you prefer no substitution please contact me for availability prior to purchase or state in note area "No Substitutions" when remitting payment.
I love hearing from my customers and will try my best to help with any questions that you may have, so don't hesitate to email me if you can't find what you are looking for. I am always looking for new styles and new ideas and welcome custom orders!
devorahchannah@wildblue.net
webmaster@headcoverings-by-devorah.com